Products

Everything we
build.

Two tightly-integrated platforms that help you listen to customers, resolve issues fast, and turn every interaction into actionable insight.

CXPLY Core

AI-powered customer support

The heart of CXPLY — an omnichannel support platform that turns complaints into resolved tickets automatically. Route, triage, and reply with intelligence.

Explore Core

Unified ticketing

All complaints land in one intelligent queue — email, chat, social, voice.

AI triage & routing

Classify intent, urgency, and sentiment, then assign to the right agent instantly.

Omnichannel replies

Reply wherever the conversation started, without switching contexts.

Enterprise security

SOC 2 Type II, GDPR ready, SSO/SAML, and granular role permissions.

CXPLY Surveys

Feedback that fuels improvement

A survey platform natively linked to CXPLY Core. Launch post-resolution surveys, collect CSAT & NPS, and feed insights directly back into your support workflows.

Explore Surveys

Post-ticket surveys

Automatically send surveys when a ticket is resolved — no manual setup.

CSAT & NPS tracking

Measure satisfaction and loyalty trends over time, sliced by agent, channel, or product.

Linked to tickets

Every survey response is tied to the original ticket, giving full conversation context.

Smart follow-ups

Low scores trigger automated escalation workflows inside CXPLY Core.

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